BSBTEC404

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Assessment Summary:

Part I: Review Existing Digital Technology Use in the Business

1.1 Review Current Workplace Collaboration Processes and Technology

1. Seek permission to access workplace documents like process flowcharts, policies, and procedures related to digital collaboration.

2. Download and complete the "Current Workplace Collaboration Processes and Technologies" template provided in the assessment.

3. Access and review workplace documentation, identifying two colleagues who regularly collaborate.

4. For each colleague, document:

•    Their name or title.

•    One collaborative process they are involved in.

•    One digital system and one digital tool they use for collaboration.

•    Describe how the system and tools aid collaboration.

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Simulated Pathway (Role-play)

1. Choose a platform (e.g., email, online chat) to exchange communication with a volunteer acting as your supervisor.

2. Send an informal report to your supervisor, notifying them that a formal report will follow.

3. Submit the formal report using the chosen platform.

4. Save screenshots of the informal and formal report exchanges and label them as:

BSBTEC404 Part I Task 1.3 Report 

5. Ensure clear language and workplace conventions are used in the report.

6. Save and submit the completed "Current Workplace Collaboration Processes and Technologies" template.

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Required Resources:

• Workplace documentation, including collaborative processes and policies.

• Colleagues and relevant personnel for collaboration review and feedback.

• Access to digital platforms for communication and role-play activities.

The project involves identifying current collaborative technologies, proposing improvements, and implementing new solutions based on your findings.

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Assessment Summary:

2.1 Research on Collaborative Technologies:

1. Use the provided templates (Research and Communication Log).

2. Research two digital collaboration technologies, including their descriptions, specifications, costs, and how they address issues from Part I.

3. Seek assistance from two specialist advisors to confirm the appropriateness of the technologies and document the communications in the log (dates, mode, summary).

4. Send emails to the IT Head and Systems Security Head to verify system compatibility and security. Save the communications and add them to the log.

2.2 Identify Opportunities, Priorities, Costs, and Risks:

1. Assess two collaborative processes from Part I against your researched technologies using the Collaborative Methods Assessment template.

   - Evaluate current technology, associated costs, risks, and opportunities for improvement.

   - Identify new technology, costs, and risks of switching, and list priorities for the transition.

2. Complete and submit the assessment template.

2.3 Prepare a Business Case Study:

1. Develop a business case for the two new technologies.

   - Include an introduction, opportunities, risks, recommendations, and a comparison of costs and benefits.

2. Present the business case to two upper management staff, using an observation form to record feedback.

3. For the role-play version, schedule an online meeting, record it, and save and submit the video.

Complete each task by saving and submitting the required documents (Research, Communication Log, Collaborative Methods Assessment, Business Case).

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Assessment Summary:

3.1 Implementation Plan:

1. Review the discussion notes with Michael Mathers (CTO) and Dianne Johnson (Finance Officer) to complete the Implementation Plan.

2. Access and review Accountability Now’s Policies on Internet Access, Computer Use, and Storage of Information to assist in creating the plan.

3.2 Communicate Collaborative Technology Implementation:

1. Schedule a meeting with two participants (e.g., colleagues, team members, management) to discuss the Implementation Plan.

2. Access the Meeting Minutes and Observation Form templates.

3. During the meeting, communicate key features of the plan:

   - Short-term and long-term goals, activities, steps, and timeframes.

   - Promote the benefits of the new technologies.

4. Document the discussion in the Meeting Minutes template and have attendees sign it.

5. Submit the completed Meeting Minutes and Observation Forms.

Simulated Pathway for 3.2:

1. Role-play with two volunteers acting as Michael Mathers (CTO) and Dianne Johnson (Finance Officer).

2. Schedule an online video conference to present your plan.

3. Record the role-play (maximum of 10 minutes), and submit the video along with the Meeting Minutes.

3.3 Implement and Use Collaborative Technologies:

1. Seek permission from your supervisor to implement the plan.

2. Download the Monitoring Sheet template.

3. Implement the two digital technologies and monitor the outcomes twice.

4. Write an email to two work teams (e.g., admin and sales) asking for feedback on the implementation, offering support, and encouraging collaboration.

5. Submit a screenshot of the email and the completed Monitoring Sheet.

Simulated Pathway for 3.3:

1. Role-play by emailing two volunteers acting as the Admin Group Manager and Accounting Group Manager. Monitor the technologies twice, three days apart.

2. Save and submit email responses and complete the Monitoring Sheet based on their feedback.